Experiment time! Using skill-based routing to get customer queries where they need to go

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🧪 We 🧪 We've been experimenting with skill-based routing. Here's what happened! 💥
Skill-Based Routing with VAANI: Instant Connections, Happier Customers Skill-Based Routing with VAANI: Instant Connections, Happier Customers
Close Cases Faster with Omni-Channel Skills-Based Routing Close Cases Faster with Omni-Channel Skills-Based Routing
Service Cloud: Omni-Channel Skills-Based Routing Service Cloud: Omni-Channel Skills-Based Routing
Skills-Based Routing - Benefits, Best Practices, & How to Set Up Skills-Based Routing - Benefits, Best Practices, & How to Set Up
Introducing Skills-Based Routing Introducing Skills-Based Routing
Cold Calling 70% of the time Cold Calling 70% of the time
What is Skills-Based Routing in a Contact Center What is Skills-Based Routing in a Contact Center